I appreciate the excellent service that I get at Scott's. The customer service "guys" at my dealership always give me the feeling that they think I don't know anything about cars because I am a woman. At Scott's, things are shown & explained to me and I am treated as if I am as knowledgeable about cars as anyone. Also, they listen to what I have to say. I feel we are working together! Comfortable waiting room and they will take me home & pick me up if the car needs to be there most of the day.